My Health Record
My Health Record is a new online tool that gives people access to their immunisation records.
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About My Health Record
My Health Record is a secure website that gives people access to and a choice in how they view their health information. Over time, it will help give millions of New Zealanders the ability to see their health records online, including those who don’t have access to a GP patient portal.
Background to My Health Record
Enabling people to use digital services to access their health information is an important part of health sector reform. Providing access to information and self-service options helps provide more people with the care they need in their homes and communities and choices in how to access services.
It is delivering on Te Pae Tata ambition for Data and Digital to build on the technology we developed for COVID-19 by re-using and redeveloping the existing My Covid Record platform to create a more comprehensive personal health record. My Health Record is a fundamental part of this change.
About My Health Record
My Health Record is a secure online website that gives people access to their health information. People can log in to http://my.health.nz using their My Health Account login details, which many people set up to use My Covid Record. Some people will need to upgrade their My Health Account login for extra security to access their wider health information.
Many parents of a child under 12 with a New Zealand birth certificate will be able to add their child to their account to view some of their health information, including their immunisation records and some of their NHI information.
After logging in to My Health Record, people can:
- View their immunisation records dating back to 2005.
- View their COVID-19 test results.
- Report a COVID-19 RAT result for themself or someone else.
- View their information on the NHI system and update their name, address, ethnicity, and gender.
- View their active High Use Health Card and Community Services Card entitlements.
- View their linked child/ren’s immunisation records and some NHI details.
Over time, more information and functionality will be made available.
My Health Record and other patient portals
My Health Record is designed to complement the information already provided through existing consumer portals, such as MyIndici and Manage My Health. My Health Record is not intended to replace these.
While some consumers can access parts of their health information through a patient portal provided by their GP, not everyone has access to a patient portal. My Health Record helps to provide consumers with a way to see your health records that are held on central systems, whether or not they have access to Patient Portal.
Key Documentation
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To view the My Health Record privacy statement, please go to Privacy statement.
Privacy Impact Assessment:
Frequently Asked Questions
Support available to consumers
Support available to consumers
Consumers can find more information and support on our website: https://info.health.nz/services-support/websites-and-apps/my-health-record/. The website includes:
- Information about My Health Record
- User guides
- How-to videos, and
- Frequently asked questions.
If consumers are having trouble, have any questions about My Health Record, or need support accessing their health information, they can:
Where My Health Record data come from
Where My Health Record data come from
My Health Record shows consumers their health records and personal information held in Health New Zealand data stores such as the Aotearoa Immunisation Register, the laboratory test results systems, and the National Health Index (NHI) system.
What data My Health Record holds
What data My Health Record holds
My Health Record doesn’t hold any data. Instead, it gives people secure access to view their existing health information held in Health New Zealand data stores and sends the information they have entered or updated to these systems.
Where healthcare professionals can get help or more information about My Health Record
Where healthcare professionals can get help or more information about My Health Record
For questions or feedback regarding My Health Record, please email us at MyHealthRecord-ProductSupport@TeWhatuOra.govt.nz.
Contacts
If healthcare consumers are having trouble or have any questions about My Health Record, they can call us on 0800 222 478 , email help@my.health.nz, or fill in the general enquiry form.
For provider questions or feedback regarding My Health Record, please email us at digitalserviceshub@tewhatuora.govt.nz.