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Measures to support accessibility

Health New Zealand | Te Whatu Ora takes the following measures to ensure accessibility:

  • Include accessibility as part of our mission statement
  • Include accessibility throughout our internal policies
  • Integrate accessibility into our procurement practices
  • Provide continual accessibility training for our staff
  • Assign clear accessibility goals and responsibilities
  • Employ formal accessibility quality assurance methods

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities.

It defines three levels of conformance: Level A, Level AA, and Level AAA. Health NZ is partially conformant with WCAG 2.0 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Web Content Accessibility Guidelines 2 Overview - W3C Web Accessibility Initiative

Additional accessibility considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria.

How to give us feedback on accessibility

We welcome your feedback on the accessibility of Health NZ.

If you're having any difficulty accessing the information on our website or if you would like to make a formal complaint, please email us at hnzweb@tewhatuora.govt.nz.

We try to respond to feedback within 2 business days.