Agreement management
New agreements are created by Sector Operations on behalf of the commissioners of health services. These agreements are based on standard templates.
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Working with Agreements
Explore our comprehensive guide, 'Working with Agreements', for a detailed overview of the contracting process.
New provider agreements management and payments systems
We’re launching new systems which will work together to manage the processing and payment of provider agreements.
These systems will lay the foundations to simplify and streamline provider agreement management and payments.
What this means for providers?
The focus is on transitioning provider agreements to our new systems. This will happen in phases between 2024-2027. At the point of transition, we will be in touch with providers about what is requested of them. Until directly advised, providers are not required to take any action.
Focus on invoice-based agreements for 2024-2025
From late 2024-mid 2025 a proportion of invoiced-based agreements will be transitioned to the new agreement management system.
When agreements move to the new system they will either:
- Continue to be paid by invoice. Providers will need to reference Purchase Order (PO) number(s) per service line on each invoice.
Example Guide – how to include one Purchase Order on an invoice (PDF 94KB)
Example Guide – how to include multiple Purchase Orders on an invoice (PDF 97KB) - Move to schedule-based payments. This means a payment will be issued automatically each month, removing the need for providers to invoice Health New Zealand for their services.
Unless otherwise advised, we are not making any material changes to agreements. The delivery of services will continue as normal. We will contact providers when their agreements are being transitioned to the new systems.
Please contact your Health New Zealand Relationship Manager, or the Contact Centre, if you have any questions.
More information
Who to contact for more information
For information about PU Codes, Service Specifications, financial standards and guidelines, and planning and performance data, please contact NSF.
Nationwide Service Framework Library – Health New Zealand | Te Whatu Ora