Over their lifetime, New Zealanders can receive vaccinations from a range of health providers. Previously, health providers couldn’t always get a full picture of a person’s vaccination history to help them, and the consumer make the best health decisions.

The AIR enables immunisation healthcare providers to access immunisation health records and make better decisions about whether a person should or should not receive a vaccination.

The health sector will have opportunities to use more accurate aggregate-level vaccination data to understand vaccine uptake and make decisions to address inequities in vaccination rates.

The AIR helps give Health New Zealand | Te Whatu Ora and the wider health system a better understanding of population immunity against vaccine-preventable diseases. This helps manage public health risks by providing an accurate set of vaccination data that health providers can use. The AIR is used by healthcare workers to see which vaccines people in their community have had, and if people are due for an immunisation.

Support for providers using the AIR.

Please note that this service desk is for providers only and should not be used for consumer enquiries. If you have a general enquiry about the AIR, please contact your local AIR adminstrator.

For support when using the AIR, please use the link here to access the AIR service desk portal or call the team on 0800 855 066 (press 2 and then 1). These channels are currently monitored:   

  • 8am - 5pm, Monday to Friday (from 9.30am on Wednesdays)