Recognising suspicious messages and what to do with them

It’s easy to click on links in text scams when we’re busy or distracted.

Scams can contain links that take you to fake websites and urge you to enter personal information or update your phone software.

If you enter this personal info into a fake website, your device might get infected with harmful software, and your personal details could be used to infect the rest of our IT network.

You also risk information belonging to you, our organisation and our patients being stolen.

This is when you need to stop.

Look for the warning signs and take a second to think – Am I expecting this?

Why do I need to click a link to take action?

Does this feel right to me?

Is this offer too good to be true?

Always log in to make inquiries and payments from the organisation’s website or app.

And contact the organisation directly to confirm the message is real.

The quicker we report, the quicker scams can be shut down.

Forward suspicious text messages to the Department of internal Affairs (DIA) using 7726.

Then delete the message and block the sender’s number.

By keeping our patient and organisation information safe, we protect everybody.

Ka pai.

In a digital world, not all links are created equal.

Which would you click?

Links in messages are normal, but not all links can be trusted.

Feeling pressured, rushed or curious may make us more likely to click on a link.

Malicious websites often hide behind a link in the hope it won’t be checked.

These websites can look real enough for you to enter your password or give access to sensitive information.

Next time you get a message with a link – stop.

Think whether the message makes sense to you.

Then act knowing you’ve done your safety checks before clicking.

Verify a link by contacting the message sender.

For applications you use, log into the site directly by typing the URL or web address into a browser and checking for messages.

Check link. Check sender. Stop. Think. Act.

If you’re unsure of a link, call your service desk or IT support provider for help.

Think safe. Act quickly. Get help.

In the mahi (work) we do every day and night, we handle a lot of sensitive information.

Our patients, whānau and kaimahi (that’s our employees) trust we’ll respect their privacy and keep their information safe.

Phishing is when someone sends you a fake email often looking like it’s from someone you know, or a business you know and trust.

The email is meant to trick you into clicking links or opening attachments which are used to steal information or hack your computer.

In this example, them email appears to be from someone you know.

Asking you to click a link to change or keep your password the same.

A click on the link may direct you to a fake web page asking you to enter your login details where they could be stolen.

Ask yourself, why is a colleague asking me to do something about my Te Whatu Ora password on an email?

If you receive an unexpected email asking you to reset your password, please pause and…

Think safe. Act quickly. Get help. Contact your local helpdesk for immediate support.

Kia tere te whakamanawanui. Tono tautoko

I roto I mātou mahi o ia rā, o ia pō, he nui ngā pārongo matatapu ka tae mai ki a mātou.

ko ā mātou tūroro, ō mātou whānau ā mātou kaimahi hoki e whakapono mai ana ka whakautetia ō rātou matataputanga ā, ka pupuri haumarutia ai a rātou pārongo.

Ko te tikanga o tēnei mea te hītinitanga, ina tuku atu ai tētahi tangata he īmēra rūkaha ki a koe, ā ko te āhua nei nā tētahi tangata kē e mōhio ana koe, he pakihi rānei e mōhiotia ana, e whakaponotia ana rānei e koe.

Ko te tikanga o te īmēra he mahi tinihanga ewhakapōhēhētia ai koe kia pāwhiri atu koe ki ngā hononga, te huaki rānei I ngā tūhononga, ā ko te mahi o ēnei he tāhae pārongo, he mūrere rānei I tō rorohiko.

Hei tēnei tauira, ko te āhua nei ka puta ake te īmēra ānō nei nā tētahi tangata e mōhiotia ana e koe.

E tono ana ki a koe kia pāwhiri ki tūhonotanga kia panoni, kia noho ōrite tonu rānei tō kupu huna.

Mā te pāwhiri noa pea e ārahina atu koe, ki tētahi paetukutuku rūkaha e tono ana ki a koe kia whakauruhia atu āu taipitopito ohauru, I konei e taea ai te tāhaetia.

pātai ki a koe anō, he aha rā e tonoa ana ōku e tētahi hoa o ōku kaimahi mō tāku kupu huna mō Te Whatu Ora mā te tuku īmēra mai?

Ki te tae ake he īmēra ohorerer ki a koe e tono ana kia whakahōungia tō kupu huna, tēnā, e tū, whakaaro haumarutia ai,

Kia tere te whakamanawanui. Tono tautoko
Whakapā atu ki tō kaitautoko rorohiko e whiwhi tautoko inamata.

Person 1:
Hey, I got this weird email today claiming I won a competition I never entered. It’s asking for my bank details.

Person 2:
Yikes, sounds like a phishing attempt. Did you click any links?

Person 1:
No way! I didn’t recognise the sender, so I reported it as phishing, using the PAB button.

Person 2:
Good call. Always best to be cautious.

Person 1:
Speaking of which, I got a text from an unknown number asking for my personal info so that a parcel I hadn’t ordered could be delivered.

Person 2:
Definitely sounds phishy. What did you do?

Person 1:
I blocked the number and deleted the message. Didn’t want to take any chances.

Person 2:
Smart move. Better safe than sorry. I got a call yesterday from someone claiming to be from my bank, asking for my PIN to ‘secure my account’.

Person 1:
That’s scary. What did you do?

Person 2:
Hung up immediately and called my bank’s official number from their website. They confirmed it was a scam and advised me to ignore calls like this in the future.

Person 1:
Good thinking. It’s crucial to verify before sharing any personal info.

Person 2: Phishing Smishing Vishing
Couldn’t agree more. Always double-check and report anything suspicious.

Person 1:
Absolutely. Whether it’s email, text or calls, staying vigilant keeps our information safe.

Together:
Here’s to keeping alert to the three shings!