About this item

Issue date:
1 June 2020
Status:
Current
Corporate Author:
National Screening Unit,
Document date:
1 June 2020
Type:
Policy,
Topic:
Screening,
Copyright status:

© Crown Copyright, Attribution 4.0 International (CC BY 4.0)

This policy outlines how NSU and screening providers will ensure complaints are investigated impartially to determine whether there has been a breach of the consumer’s rights under the Code of Health and Disability Services Consumers’ Rights 1996 and the Health Information Privacy Code 1994.