• Remote Access: Staff and external health professionals can access hospital-based applications remotely through Citrix Gateway.
  • Webmail login is accessed by using hospital email address via outlook.com
  • Security Users must keep their passwords confidential and follow Wairarapa District Health Board policies.
  • Support: For access issues, contact the Service Desk at 06 946 9816 or via email, available Monday to Friday, 7.30am to 5.00pm, and after hours for urgent calls.
  • MFA Setup Instructions for setting up Multi-Factor Authentication (MFA) are available for external providers and vendors.

Download: How to setup MFA, external providers and vendors - PDF, 1.2 MB

If you are an external user, like a service provider or vendor, you can continue to the Citrix Portal.

Pātiki and Waharua Kōpito patterns

Need help?

If you have trouble accessing these tools please contact the Service Desk on 06 946 9816 or email the service desk. Available Monday to Friday between 7.30am and 5pm, and after hours for urgent calls only.
Email Service Desk