The Gender Affirming (Genital) Surgery Service

The Service is funded to delivery up to 14 surgeries per year.

The Service is provided through a contractual agreement between Health New Zealand | Te Whatu Ora (Health NZ), and a private provider of gender affirming genital surgery in Aotearoa New Zealand. 

The scope of the Service is gender affirming genital surgery for transgender people. 

The Service is able to provide the following surgical techniques:

• Vaginoplasty 
• Minimal Depth Vaginoplasty 
• Metoidioplasty with or without urethral lengthening 
• Phalloplasty with or without urethral lengthening  

Referrals for other gender affirming surgeries and referrals for people with an intersex variation should be sent to the person’s local hospital network, in accordance with locally agreed pathways.

More information

Delivering health services for transgender people

New referrals for gender affirming genital surgery can be made by the person’s public hospital transgender health specialist (this is normally an endocrinologist or a sexual health physician) or for those in Wellington and Christchurch districts only, this may be done by their general practitioner (GP).

People referred to the Service and accepted, will be placed on the waiting list for a specialist assessment.

Read the quarterly update on current referrals and the waiting list for a first specialist assessment.

To be considered for a first specialist assessment a person must be at least 18 years of age, and be eligible for publicly funded surgery and residing in New Zealand and have a current New Zealand residential address. They must be physically and mentally fit to have an anaesthetic and undertake a complex surgical procedure.

It is important that a person referred to the service has a healthy Body Mass Index (BMI), be a non-smoker (including nicotine-based vapes), ensure that any physical and/or mental health conditions are managed and stable and that their contact details with us remain up to date and are correct.

To be considered a non-smoker, people must be 12 weeks+ completely nicotine free at the time of referral. We require people to continue to be nicotine free when progressing through the pre-surgical pathway.

We require people referred for surgery to maintain a healthy BMI. This is for patient safety and to ensure the best possible surgical outcome. International evidence shows a significant risk of complications with these highly complex surgeries, when a patient has a high BMI.

Find out more about Body Mass Index (BMI) and how to calculate BMI -

What is body mass index? (BMI) - Heart Foundation

The Service is currently accepting new patients on to the wait list for a specialist assessment with a BMI less than 35, with the expectation that patients with a BMI between 30 and 35 will be working with their general practitioners (GP) on a healthy weight management programme while they are waiting to be offered an specialist assessment with the surgeon.

This gives patients the opportunity to reduce their weight to a BMI of 30 or less, in a managed and safe way over time, while they wait for their FSA with the surgeon.

We encourage people with a BMI between 30-35 to speak with their general practitioner about weight loss management programmes and to ask about their eligibility for a Green Prescription.

Please note: Patients on the waiting list will not be offered surgery unless their BMI is below 30. People who have a BMI of under 30 which makes them more likely to progress to surgery and had their GP complete and return the GP Completed Health and Wellbeing form (confirming their current health status meets surgery criteria) will be offered an specialist assessment as soon as the service provider is able to do so. There may be some delays in providing an specialist assessment to people whose BMI is currently between 30-35.

Any referral sent directly to the Service’s contracted provider will not be eligible for the publicly-funded Service. Only referrals that are forwarded to the Gender Affirming (Genital) Surgery Service will be considered.

Referrals must be made on the Gender Affirming (Genital) Surgery Service referral form

Referral form - Gender Affirming Genital Surgery (PDF 401KB) and

submitted to gender.surgery@tewhatuora.govt.nz

The referral form must be fully completed by the Hospital specialists or authorised GP.  The patient referral form must be accompanied with all relevant physical, social and mental health history and clinical reports as outlined in the referral form.

The waiting list is a list for initial and subsequent specialist assessment with the surgeon. It is not a waiting list for surgery.

The number of people on the waiting list is constantly changing as new referrals are received, and the waiting list is updated following the validation of referrals. Some people cannot be contacted, advise they no longer require surgery, or need to address health issues before they are ready for a first specialist assessment or surgery.

Therefore, attributing a ‘number’ to a referral on the waitlist does not depict the specific order that a patient may be considered for a first specialist assessment, or the length of time someone may be on the waiting list.

The preparation time for surgery can be lengthy as patients may require weight loss, readiness assessment and/or hair removal prior to proceeding to surgery.

There is no reimbursement available to patients who pay for hair removal prior to their first specialist assessment. After the patient has been seen by the Service at the specialist assessment, then the Service will arrange for hair removal procedures and readiness assessments, if these are still required.

Given the number of people on the waiting list, we ask those who have had a referral accepted to notify us promptly by email gender.surgery@tewhatuora.govt.nz if their contact details or circumstances change.

We also encourage people to complete the Patient Completed Gender Affirming Genital Surgery Annual Review form (PDF 184KB) annually and return it to us at gender.surgery@tewhatuora.govt.nz.

To ensure that we have their correct, up to date contact details and relevant information people must notify us at gender.surgery@tewhatuora.govt.nz as soon as these details change.

It is important that we have up to date contact information available because if we cannot make contact, patients will be removed from the wait list. Contact information includes a current email address, contact phone number, your home address and your usual GP's details.

Health NZ sends completed referrals with updated health information to the Service provider. Following the review of the submitted referral either:

• Health NZ contact a patient if the Service requires additional health information before considering them for a first specialist assessment or
• the Service will contact the patient directly with the offer of an appointment for a first specialist assessment.
• it is important that patients on the wait list and progressing through the pre-surgical pathways promptly provide any information requested by Health NZ or the Service. Failure to do so will affect their ability to be reviewed with considered for an specialist assessment and/or their waiting list status. 
• New Zealand citizens are eligible to receive publicly funded services while they live in New Zealand but are not entitled to publicly funded care while residing overseas.

It is very helpful if during your annual check in with your GP, you ask them to fill in the GP Completed Gender Affirming Genital Surgery Health and Well-Being Form (PDF 273KB) and have them send it through to us at gender.surgery@tewhatuora.govt.nz.

Referral form – Gender Affirming Genital Surgery (PDF 401KB)

Referrals for gender affirming (genital) surgery must be completed by hospital specialist or an authorised GP (see above for more details).

Gender-affirming (genital) surgery: Patient completed update (PDF 1.1MB)

People on the waiting list should complete this form and send it to Health NZ at gender.surgery@tewhatuora.govt.nz whenever there are any changes in relation to their referral or any other relevant aspects the Gender Affirming team should consider.

GP Completed Gender Affirming Genital Surgery – Health and Well-Being Questionnaire Form (PDF 280KB)

People who are on the waiting list for an specialist assessment and have received an appointment date for an specialist assessment will be sent the health and well-being questionnaire form which must be completed by the patient’s GP.

Gender affirming (genital) surgery supporting documents

What is Phalloplasty? (PDF 196KB)

This resource is for people wanting to know more about phalloplasty surgery and what is involved.

What is Phalloplasty without Urethral Lengthening (PDF 168KB)

This resource is for people wanting to know more about phalloplasty without urethral lengthening surgery and what is involved.

FAQs Phalloplasty (Frequently Asked Questions) (PDF 205KB)

This resource focuses on helping patients with answering frequently asked questions regarding phalloplasty surgery.

What is Vaginoplasty? (PDF 217KB)

This resource is for people wanting to know more about vaginoplasty surgery and what is involved.

What is Minimal Depth Vaginoplasty? (PDF 169KB)

This resource is for people wanting to know more about minimal depth vaginoplasty and what is involved.

FAQs Vaginoplasty (frequently asked questions) (PDF 156KB)

This resource focuses on helping patients with answering frequently asked questions regarding vaginoplasty surgery. 

What is Metoidioplasty? (PDF 219KB)

This resource is for people wanting to know more about metoidioplasty and what is involved. 

FAQs Metoidioplasty (PDF 269KB)

This resource focuses on helping patients with answering frequently asked questions regarding metoidioplasty surgery. 

Choosing Your Caregiver and Support People (PDF 205KB)

This resource will help patients choose a caregiver and support people to make the post-surgery recovery process easier.

FAQ Sheet for Caregivers and Main Support People (PDF 174KB)

This resource focuses on helping the patient’s caregiver and support people through the post-surgery recovery process with different ways on how to support the patient.

Email any questions regarding gender affirming (genital) surgery to: 

gender.surgery@tewhatuora.govt.nz

The focus of the service is to improve access to gender affirming genital reconstruction for transgender people who have not previously been able to have this surgery.

People who have had or are considering self-funding genital reconstruction surgery in New Zealand or overseas should be aware that the Service will not routinely accept referrals for elective revisions of past surgeries. If you are considering self-funding genital reconstruction surgery overseas, please consider the information provided by SafeTravel here:

Medical tourism - SafeTravel

People who have or are considering self-funding surgery are advised that their local hospital network is responsible for treating emergency or urgent complications from surgery. Non-emergency / non-urgent complications or sub-optimal outcomes from self-funded surgeries should be referred to the surgical team who provided the patient’s surgery or their GP.

The Service will not reimburse the cost of surgery to patients on the waiting list for publicly funded surgery, who choose to self-fund private surgery in New Zealand or overseas.

A patient offered a first specialist assessment who needs to travel a long distance for the appointment may be eligible for financial assistance under the National Travel Assistance (NTA) Scheme.

A patient may be eligible for the NTA if they can answer yes to one of these questions:

1. Do you travel more than 350 km one way per visit for an adult, or
2. Will you visit a specialist 22 or more times in two months, or
3. Will you visit a specialist six or more times in six months, and travel more than 50 km one way per visit for an adult, or
4. Are you a Community Services Card holder and travel more than 80 km one way per visit for an adult? 

The Service will assist patients register for NTA. Eligibility for NTA is decided by a patient’s local hospital network, after the hospital network has received a copy of the NTA registration form and appointment letter from Health NZ.

If Health NZ does not approve financial assistance for travel and post operative accommodation under the NTA Scheme, travel and post operative accommodation until medically discharged to return home may be an additional expense for the patient. Patients will be advised whether they are eligible for NTA well in advance of their appointment.

More information

National Travel Assistance - Health Information and Services