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Introducing Te Mauri o Rongo
Te Mauri o Rongo guides how we relate to each other to serve our whānau and communities, to continually improve their health outcomes and contribute to Pae Ora for all.
In this work, we are together, embraced and protected in this common purpose, trusted and privileged to share the responsibility of being guests in other people’s lives.
Together we will do this by:
- caring for the people who care for the people;
- recognising, supporting and valuing our people and the work we all do;
- working together to design and deliver services; and
- defining the competencies and behaviourswe expect from everyone.
As people working in health care, we have a whakapapa. We walk in the shoes of those that have come before us and in turn, we will shape the way for others to follow. As such, we are part of something much bigger than ourselves, something that is alive, something that makes us proud to be a part of, and with that, comes responsibility.
Values and principles that shape our behaviours
Te Mauri o Rongo recognises our connection to this work, to each other, to the people we serve and to our whakapapa. It speaks to specific behaviours that we will expect from each other guided by the pou of Te Mauri o Rongo:
- WAIRUATANGA
- RANGATIRATANGA
- WHANAUNGATANGA
- TE KOROWAI ĀHURU.
Wairuatanga
Working with heart, the strong sense of purpose and commitment to service that health workers bring to their mahi.
Pou | Wairuatanga |
Principles |
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Organisational behaviours |
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Collective behaviours |
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Individual behaviours |
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Rangatiratanga
As organisations we support our people to lead. We will know our people; we will grow those around us and be accountable with them in contributing to Pae Ora for all.
POU |
Rangatiratanga |
Principles |
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Organisational behaviours |
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Collective behaviours |
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Individual behaviours |
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Whanaungatanga
We are a team, and together a team of teams. Regardless of our role, we work together for a common purpose. We look out for each other and keep each other safe.
“Whiria te tangāta” – we will weave our people together.
POU | Whanaungatanga |
Principles |
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Organisational behaviours |
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Collective behaviours |
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Individual behaviours |
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Te Korowai Āhuru
A cloak which seeks to provide safety and comfort to the workforce.
POU | Te Korowai Āhuru |
Principles |
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Organisational behaviours |
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Collective behaviours |
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Individual behaviours |
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FAQs
Where has Te Mauri o Rongo come from?
Te Mauri o Rongo is required by the Pae Ora (Healthy Futures) Act 2022 and applies to organisations and workers throughout the health sector. It is underpinned by Te Tiriti o Waitangi principles identified by the Waitangi Tribunal in its Hauora Inquiry:
tino rangatiratanga (self-determination); ōritetanga (equity); whakamaru (active protection); kōwhiringa (options); and pātuitanga (partnership).
What is the purpose of Te Mauri o Rongo?
The purpose of Te Mauri o Rongo is to ensure that health and care workers are supported and empowered by shared values in workplaces that value their contribution. This enables us to best serve whānau and communities and to continually improve their health outcomes and contribute to Pae Ora for all.
What does it contain?
Te Mauri o Rongo is a statement of values, principles, and behaviours that health entities and health workers are expected to demonstrate at a collective, organisational, and an individual level.
Who does it apply to?
Te Mauri o Rongo is for all of us. It applies to the health entities named in the Act, organisations and workers involved in delivering publicly funded services.
Te Mauri o Rongo sits alongside the Te
Tāhū Hauora (Health Quality and Safety Commission, HQSC) ‘Code of expectations for health entities’ engagement with consumers and whānau’ and the ‘Code of Health and Disability Services Consumers’ Rights’ (Code of Rights).
How has it been created?
Te Mauri o Rongo has been created through consultation and engagement with a wide range of organisations including Iwi Māori providers, workers and their unions, and organisations that promote the interests of the health workforce.
Glossary
Glossary
Te Mauri o Rongo
The lifeforce of humanity
Rongo
Peace and harmony
Whānau
Family, extended family, a family group which can include friends
Mauri
The lifeforce or inherent essence of a person, being or living thing
Pou
Pillar
Whakapapa
Shared knowledge and understanding
Pae Ora
Healthy futures
Kaimahi hauora
Health Workforce
Whiria te tangata
We will weave our people together
Worker
People working within the health sector, across the whole of organisation
The Act
Pae Ora (Healthy Futures) Act 2022